RoadHelp Privacy Policy

Last updated: October 9, 2026

1. Introduction

RoadHelp is a vehicle assistance and management application developed by CGFX.

This Privacy Policy explains how information is handled when you use RoadHelp, including vehicle management, maintenance reminders, mileage tracking, expense tracking, location services, and advertisements.

Some information is stored locally on your device. Certain vehicle information may be transmitted to CGFX servers when required by supported features. Third-party services may also process information as described below.

2. Information You Enter

Vehicle Information

You may enter information such as:

This information supports vehicle management and other vehicle-related features. Certain vehicle information may be uploaded to CGFX servers when required by supported services.

Vehicle Purchase Value and Expense Records

RoadHelp's Fuel & Vehicle Expense Tracker may allow you to enter and maintain:

Vehicle purchase values, mileage records, fuel records, and expense records created by the Fuel & Vehicle Expense Tracker are stored locally on your device. They are not uploaded to the CGFX vehicle PHP API or MySQL database by this tracker.

Calculated totals and reports are derived from the information you enter. They help you review your vehicle's recorded costs and are not financial or accounting advice.

Garage and Emergency Contact Information

Depending on the features you use, you may save garage details and emergency contact information. These details support the relevant features and may be stored locally on your device.

Reminder Information

RoadHelp may store maintenance schedules, reminder dates, document expiry dates, and notification preferences to provide reminders on your device.

Driving Licence Information

If you enter your driving licence expiry date, RoadHelp may use that date to schedule expiry reminders on your device.

3. How Information Is Stored

RoadHelp uses local application storage for information required by features such as vehicle expense tracking, purchase value records, mileage tracking, reminders, settings, and other locally managed data.

Certain vehicle information may be transmitted to and stored on CGFX servers when required by supported vehicle-related features. This server handling is separate from the local expense tracker.

RoadHelp's basic features do not require you to create an account. Features that use external services may involve processing by those services.

Information stored locally may be lost if you clear the application's data or uninstall RoadHelp, unless you have separately created a backup using a supported backup feature.

Availability of backup and restore functionality may vary by app version. Do not assume that local records are backed up automatically.

4. Vehicle-Related Services and Offers

Vehicle information, such as vehicle category, manufacturer, or model, may be used by supported features to determine whether relevant vehicle services, offers, or promotions may be available.

Availability of these services or offers is not guaranteed. CGFX does not sell your vehicle information.

5. Location Services and Maps

RoadHelp may request access to your device's approximate or precise location when you use features such as My Location, Nearby Help, or map-based services.

Location access is used to display your location and help identify nearby services or assistance locations. Location permission is not required for basic locally stored vehicle expense tracking.

Map and location features may use Google Maps, Google Play services, or other related services. These providers may process information under their own privacy policies.

Google's Privacy Policy

6. Advertising and Device Identifiers

RoadHelp uses Google AdMob to display advertisements. Depending on your settings, region, consent choices, and device configuration, Google AdMob may process information such as advertising identifiers, device or other identifiers, ad interaction information, and diagnostic information needed to deliver, measure, and improve advertising.

The information processed and the purposes of processing may vary according to Google's services and applicable settings. CGFX does not directly control all data processing performed by Google AdMob.

Google Privacy Policy

How Google uses information from apps and sites that use its services

7. Notifications

RoadHelp may request notification permission to send maintenance, service, and document expiry reminders.

Reminder notifications are scheduled using information and dates you provide. They are intended to be generated on your device and do not require your vehicle expense records to be uploaded to the CGFX server.

You can manage notification permissions through your Android device settings. Notifications may be affected by device settings, battery restrictions, or operating system behavior.

8. Third-Party Services

Depending on the features you use, RoadHelp may use:

These third parties may process information according to their own privacy policies, terms, and applicable settings.

9. Information Sharing

CGFX does not sell your personal information.

Information may be processed by CGFX servers when required by supported vehicle-related features. The local Fuel & Vehicle Expense Tracker does not upload its purchase values, mileage records, fuel records, or expense records to the CGFX vehicle PHP API or MySQL database.

Third-party providers may process information needed for advertising, maps, location services, or other features they provide.

Information may also be disclosed where required by law or valid legal process.

10. Data Security

CGFX takes reasonable measures to protect information handled by RoadHelp. However, no electronic storage or transmission method can be guaranteed to be completely secure.

Information stored locally is also affected by the security of your device, including its screen lock and operating system protections.

11. Data Retention and Deletion

Locally stored information generally remains on your device until you delete it, clear the app's data, or uninstall the application, subject to Android's handling of application data and any separately supported backup.

Where the application provides delete controls, you can use them to remove individual records. Deleting a record may affect calculated totals and reports.

Certain vehicle information stored on CGFX servers is handled separately. If you want to request deletion of applicable server-stored information, contact CGFX using the details below.

12. Children's Privacy

RoadHelp is a vehicle assistance and management application and is not specifically directed toward children.

CGFX does not knowingly collect personal information from children through its own servers. Third-party services used by the application may have separate age-related policies and requirements.

13. Your Choices

14. Changes to This Privacy Policy

CGFX may update this Privacy Policy when RoadHelp's features, third-party services, or applicable requirements change. The revised version will be published on this page with an updated date.

15. Contact Us

If you have questions about this Privacy Policy or wish to request deletion of applicable server-stored information, contact CGFX.

CGFX

Email: cgfxsrilanka@gmail.com

Phone: +94 70 657 5331

Privacy Policy: https://cgfxsrilanka.net/app/RoadHelpPrivacyPolicy/